Instructor: Mrs. Michelle Capwell, MS, RHIT
This program prepares students to serve on a healthcare team in the clerical role. Students gain experience through The Medical Manager software that teaches managing all aspects of scheduling, billing, patient accounting, record keeping, and appointment scheduling in addition to filing insurance claims and maintaining up-to-date records. Receptionist tasks are practiced and mastered through the use of Omni-Phone Telecommunications Simulation Software. The curriculum also includes medical terminology and abbreviations; anatomy & physiology with disease processes; diagnostic coding; and numerous other medical office functions.
Health information clerk, medical records technician, file clerk, medical scheduler, medical transcriptionist/editor, office manager, receptionist, medical receptionist, administrative assistant, registration clerk, coder, unit clerk, medical insurance/reimbursement specialist, and health unit coordinator/ward clerk.
Nature of Work
Organize and manage health information data by ensuring its quality, accuracy, accessibility, and security. Additionally they manage scheduling, gather and assemble patient’s personal and insurance information, and regularly communicate with physicians and other healthcare professionals to clarify diagnoses or to obtain additional information. Other duties assigned include telephone skills, and use of computers and other electronic devices.
Training & Advancement
With further education students can become a Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), or Certified Coding Specialist (CCS)
Based on Bureau of Labor Statistics 2010-2020 projected growth is much “faster than the average” at 21%.
Based on Bureau of Labor Statistics 2010 wage data” median wage $32,350 annually or $15.55 per hour.
Scope & Sequence
Suggested academics: CP English, Algebra I & II, Geometry, Trigonometry or other advanced math, Physical Science I & II, Biology & Chemistry with labs, Civics, World Cultures, American History, Economics or Problems of Democracy.
Medical Terminology, Receptionist Procedures, Office Procedures, Insurance, Word Processing, Communication Skills, Computer Operations, Ethics/HIPAA, Medical Transcription, Medical Record Management, Diagnostic Coding, Alphabetical and Numerical Filing.
Penn College of Technology/PSU Affiliate
Industry Certifications Available Through Program
Workplace Readiness, National Occupational Competency Testing Institute (NOCTI),
DCM/Instructional Systems’ Medical Terminology-350